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Task #7662

Data Education Module links not working properly

Added by Heather Soyka over 8 years ago. Updated over 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
-
Target version:
-
Start date:
2016-02-24
Due date:
% Done:

100%

Milestone:
None
Product Version:
*
Story Points:
Sprint:

Description

Specific education modules (the linked PPT slides) are either timing out or not downloading properly. Downloads result in blank file, with correct filename. This is happening for the following lessons: #2,6,7,11 and the "Complete Set of All Modules" link at the bottom of the page.

All are located on this page: https://www.dataone.org/education-modules

History

#1 Updated by Chris Allen over 8 years ago

Heather -

That's strange. I was able to log in and download the files just fine (instantly) here at the UNM office.

Perhaps your browser/connection is the issue?
Are you able to 'right-click' (control-click on Mac) and "save link as ..." the file?

Our server admin here at UNM is gone for the day but I will ask him first thing in the morning if he's noticing anything strange occurring on DataONE server.

#2 Updated by Chris Allen over 8 years ago

  • Status changed from New to In Progress
  • % Done changed from 0 to 30

#3 Updated by Heather Soyka over 8 years ago

Chris- Very strange. Amber was having trouble with them earlier today, around 1:45PST, as well-- the files that I mentioned were timing out. But just now it seems to be working fine for all files-- so it could have been the connection here at NCEAS. Thanks for checking it out.

Chris Allen wrote:

Heather -

That's strange. I was able to log in and download the files just fine (instantly) here at the UNM office.

Perhaps your browser/connection is the issue?
Are you able to 'right-click' (control-click on Mac) and "save link as ..." the file?

Our server admin here at UNM is gone for the day but I will ask him first thing in the morning if he's noticing anything strange occurring on DataONE server.

#4 Updated by Amber Budden over 8 years ago

  • Status changed from In Progress to Closed
  • % Done changed from 30 to 100
  • translation missing: en.field_remaining_hours set to 0.0

Yes - I am now also able to download. Must have been NCEAS. Thanks Chris.

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